Support

If you have any questions or feedbacks other than a software related support request. Please click here to contact us.

Before sending an email to customer support, please browse through our Virtual Cover Creator FAQ page. Reading the Help documentation that comes with the software may help too.

If you can't find your answer there then do not hesitate to write us.

For faster support we recommend you to open an account and send a ticket via our support desk at DigitalBorneo.com/support

If you are having problem using our Support Desk, you can email support directly at support <at>virtual-cover-creator<dot>net. Replace <at> with "@" and <dot> with "."

However, please be aware that if you choose to send us email directly, your email will be screened by our spam filter, and thus we cannot guarantee that your email will be read.

On the other hand, messages sent using our online form will be delivered directly into our inbox. We are sorry for any inconvenience caused but we have to take this step in order to reduce the amount of junk emails we are getting. Thank you.